Our Homes

More than a place to stay. A place to call home.

We believe that the physical environment in which a young person lives has a profound effect on how safe, settled, and motivated they feel. That’s why every Sams Homes property is carefully selected, thoughtfully furnished, and rigorously maintained — not just to meet regulatory standards, but to create spaces where young people genuinely want to be.

All our accommodations are assessed against Regulation 6 of the Supported Accommodation (England) Regulations 2023. We conduct regular location assessments and ensure all premises are covered by appropriate insurance and meet health, safety, and fire regulations.

From the moment a young person arrives, they receive a personal welcome pack — bedding, towels, and toiletries — so that from the very first night, they know they are valued and expected. We encourage residents to personalise their rooms with pictures, soft furnishings, and books, because a bedroom should reflect who you are.

Our Properties

Sams Homes operates supported accommodation across West London and Norfolk, offering a range of settings to suit different needs and stages of independence. Whether a young person requires 24/7 staffed support, enhanced support for a specific period, or floating support as they build independence, we aim to provide the right setting and structure.

All of our properties are residential in character — real homes in real neighbourhoods, chosen for their access to transport, education, employment, and community life.

What's in every room

Every bedroom at Sams Homes is a private, lockable space that belongs to the young person living there. Each room is fully furnished and includes:
  •  A comfortable bed with fresh, new bedding
  • Wardrobe and chest of drawers for personal storage
  • Desk and chair for study or work
  • Bedside table and lamp
  • Personal fridge-freezer
  • Wi-Fi connectivity
  • A starter pack of towels and toiletries on arrival
  • Lockable safe for storing personal valuables and important documents
We actively encourage and facilitate young people to personalise their room with their own light decorations, such as rugs, led lights, photos, and pictures etc of their choice, to make the space truly theirs.

Shared facilities

All properties include well-maintained shared spaces designed to support daily life and a sense of community:
  •  Fully equipped kitchens, with all appliances, cookware, and utensils provided
  • Comfortable communal lounges for relaxing, socialising, and shared activities
  • Laundry facilities—washing machines and dryers available to all residents
  • Gardens and outdoor areas for fresh air, relaxation, and recreation
  • Household essentials—cleaning supplies provided to maintain shared living standards
  • CCTV in communal and/or external areas, with arrangements discussed openly with placing authorities and young people.
  • Accessibility assessments for all properties, with a commitment to reasonable adjustments for young people with additional needs

Fire safety

The safety of every person in our properties is paramount. We maintain rigorous standards across all locations, including:

  • Regular property inspections and planned maintenance schedules
  • Full fire safety compliance — functioning alarms, clearly marked evacuation routes, regular drills, and documented emergency response plans
  • Comprehensive insurance coverage across all properties
  • Regular location assessments to ensure every premises remains suitable, safe, and fit for purpose
  • Accommodation safety is considered alongside safeguarding, peer compatibility, local-area risks and placement matching considerations.
  • Our accommodation models operate across both West London and Norfolk services.

Placement matching is treated as a core safeguarding process. We carefully assess each referral against the young person's needs, risks, peer compatibility, household dynamics and support requirements before offering a placement.

Want to have a chat

We respond to all placement referrals within 24 hours. Whether you have a planned placement or need to discuss an emergency admission, our team is here, and we’re ready to help.

Telephone

020 8797 0509

Mobile

07860 115205

Registered Address

149 Boston Manor Road, Brentford, TW8 9LE

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